Groome Transportation
  • Richmond, VA, USA
  • $40,000 - $47,000
  • Salary
  • Full Time


The Human Resources and Payroll Generalist is responsible for providing daily administration of the HR function by performing a variety of activities in HR functional areas such as payroll, recruitment support and onboarding, benefit administration, unemployment claims, compliance, HRIS administration and HR administrative support.

Essential Functions

  • Payroll
    • Work closely with the Payroll Administrator and HR Manager to ensure payroll is completed in a timely and accurate manner
    • Maintains employee confidence and protects payroll operations
    • Collect, compile and enter payroll data using appropriate software
    • Review and verify source documents
    • Calculate and post payroll deductions
    • Process payroll by established deadlines
    • Issue statements of earnings and deductions
    • Reconcile employee deductions
    • Investigate and correct payroll discrepancies and errors
    • Process any special payrolls as required, such as commission and bonus payments
    • Update payroll records by recording changes including vacation/sick time, insurance coverage, salary increases, etc.
    • Process new employees, terminations, transfers and promotions
    • Prepare and print payroll reports of earnings, hours worked, taxes, insurance, leave, etc.
    • Address employee's pay-related concerns and provide accurate payroll information
    • Complete requests for pay-related documents including statements and verifications
  • Manage and maintain Groome's HR database system (Dominion Payroll/I-Solve)
    • Assist/train managers on HRIS usage, process and procedure
    • Assist hiring managers with onboarding of new employees, including all pre-employment requirements
    • Serve as a Dominion Subject Matter Expert, assisting with questions and troubleshooting
  • Assist in administering health and welfare plans, including enrollments, changes and terminations. Process required documents through the insurance broker and ensures accurate record-keeping and proper deductions within Dominion
    • Advise employees on benefit options and assist them with enrollment, questions and changes
    • Review monthly benefit invoices for accuracy and work with carriers to make corrections
    • Assist with compliance reporting
  • Help maintain employee files and assist in the completion of employee verifications
  • Performs customer service functions by answering employee requests and questions
  • Advise and counsel employees and managers on various issues
  • Assist in compilation of legally required reports and documents, verifications of employment and unemployment claims
  • Maintains compliance with federal, state and local employment and benefits laws and regulations


  • Customer/Client focus
  • Strong communication and problem-solving skills
  • Professional and ethical
  • Attention to detail and accuracy skills
  • Time management and the ability to prioritize
  • Knowledge of federal and state payroll regulations/requirements
  • Shows initiative
  • Excellent organizational skills
  • Ability to stay calm and solve problems under pressure
  • MS Office knowledge (strong Excel skills)

Education and Work Experience

  • Bachelor's Degree
  • 2 3 years related experience in an HR support role with equivalent experience in payroll processing, including multi-state experience
Groome Transportation
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